FAQ
Everything you need to know before you cop.
When will my order ship?
We pack and ship in 2-4 business days. The second it leaves us you'll get a tracking link by email. Check spam/promotions if it's not in your inbox.
Where do you ship?
Worldwide 🌍. Shipping is calculated at checkout based on where you're at. Duties/taxes on international orders are the buyer's responsibility.
How do the sizes fit?
Everything runs oversized / streetwear fit. Want it more fitted? Size down one. There's a full size guide on every product page. Check the measurements before you cop.
How do the drops work?
Drops are limited runs. When a size sells out it's usually gone for good. Restocks are rare and never guaranteed. Turn on notifications @pholoh so you catch the next one.
What's your return policy?
Unworn, tags-on items can be returned within 14 days of delivery. Limited/drop pieces are final sale. Start a return from Track your order or hit us on IG.
How do I track my order?
Use the tracking link in your shipping email, or head to Track your order and drop your order number.
My order's wrong, missing, or stuck?
We got you. DM @pholoh or use the form below with your order number and we'll sort it fast.
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