FAQ
Everything you need to know before you cop.
How much is shipping during the sale?
US shipping is $12 flat, shown at checkout. Got a free-shipping code? Enter it at checkout and shipping is free. Every order still comes with a free PHOLOH bag.
Does the sale stack with codes?
No, sale prices don't combine with discount codes. Free-shipping codes still work on top of sale prices.
How does any 2 jeans $129 work?
Add any two jeans and each one drops to $64.50 in checkout. A free wallet chain is added to your order after you pay. Graveyard jeans keep their own 40% and 50% prices.
How does any 2 tops $109 work?
Add any two zip-ups, hoodies or sweatshirts and each one drops to $54.50 in checkout. A free Ghoul cardholder is added to your order after you pay. Ghoul zip-ups, Ghoul sweats and Ryuk pieces are not included, and Graveyard pieces keep their own 40% and 50% prices.
When will my order ship?
We pack and ship in 1-3 business days. The second it leaves us you'll get a tracking link by email. Check spam/promotions if it's not in your inbox.
Where do you ship?
Worldwide 🌍. Shipping is calculated at checkout based on where you're at. Duties/taxes on international orders are the buyer's responsibility.
How do the sizes fit?
Everything runs oversized / streetwear fit. Want it more fitted? Size down one. There's a full size guide on every product page. Check the measurements before you cop.
How do the drops work?
Drops are limited runs. When a size sells out it's usually gone for good. Restocks are rare and never guaranteed. Turn on notifications @pholoh so you catch the next one.
What's your return policy?
Unworn, tags-on items can be returned within 14 days of delivery. Anything bought over 40% off, plus hats, accessories and jewelry, is final sale. Start a return by emailing info@pholoh.com.
How do I track my order?
Use the tracking link in your shipping email, or head to Track your order and drop your order number.
My order's wrong, missing, or stuck?
We got you. DM @pholoh or use the form below with your order number and we'll sort it fast.
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